Customer Reviews

We like to know what our customers think about the service they receive. That’s why we ask them!


We use Feefo, an independent review service, to ask our customers what they think about our loans and the service they have experienced. We do this to make sure our customers have a say regarding the service provided by their Agent.


You don’t just have to take our word for it! See what our customers think…


Source: Feefo live feed

Feedback for Provident - Ireland has been compiled from 229 customer reviews


Service rating : Friendly and helpful staff/agent. Obtaining loan process was quick and stress free.
Product : Professional service and stress free process.

Service rating : Prompt response and very nice agent
Product : Prompt response local agent

Service rating : It is a great service. Safe and with good conditions.
Product : Loan with Good conditions

Service rating : Great service, friendly client
Product : Great service and was able to help me out with anything

Service rating : Great customer service from the agents.
Product : Could have been better though atleast got something.

It was great needed the money fast and was lucky to be able to get it the same day I filled out the forms


When application started was all of 5 stars when I get back answer was for such a low amount

Service rating : Very good service and efficient agent.
Product : I was offered more than was needed but stuck to my original amount without any pressure sales techniques I have experienced from other financial institutions in the past.

They are very good they mean what they say and no messing around once again they are so good to me 😁

Great customer service

Service rating : Cathy the rep was fantastic and so easy to deal with.
Arrived at my house exactly on time and she made the whole process simple and seamless.
Product : Because the rep Cathy was grounded and understanding and made the whole loan process easy and was carried out so professionally

Service rating : Very straightforward service. Professional and friendly person who called, explained everything clearly.
Product : Really helped when I needed it.

Service rating : The agent was very friendly and fast.
Product : Very fast service agent was friendly

Service rating : Quick and efficient application process.
Product : Interest rate a bit high.

Service rating : Great ..Pat so friendly and discrete
Product : Great had loan very quick

Service rating : Everything excellent
Product : Perfect everything vote for 5 star

Service rating : great customer service and great friendly agents
Product : Would have liked to have borrowed more but heyb

Service rating : Aa
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The best service 😊 so helpful and good customer service. Diedre are the beast consultant. She are explaining everything and so helpful.


Representative example: €410 loan over 26 weeks. 26 payments of €20.50 per week. Rate of interest 60.0% p.a. fixed. Representative 187.2% APR. Total amount payable €533.00.