Customer Reviews

We like to know what our customers think about the service they receive. That’s why we ask them!


We use Feefo, an independent review service, to ask our customers what they think about our loans and the service they have experienced. We do this to make sure our customers have a say regarding the service provided by their Agent.


You don’t just have to take our word for it! See what our customers think…


Source: Feefo live feed

Feedback for Provident has been compiled from 69 customer reviews


Applied online and received a phone call next day to get the loan very good service and would highly recommend provident to a mate

Professional & pleasant to deal with

Service rating : Fast efficient with loans
Product : Fast loans service and very friendly agent


This is a great services and as helped me out of a fix

The service was excellent. Really easy to deal with and very quick and easy process.

Explained everything do well. Very efficient.

Service rating : Quick & handy
Product : Good services and friendly

efficiency was excellent.

i would recommend agent very helpfull great service

Service rating : Absolutely excellent customer service was only waiting a few days for my loan from when I got in contact...
Product : Brilliant wouldn't recommend any other company


Service rating : Very professional service.
Easy to talk to.
Most of all, confidentiality.
Product : I thought it was great as i didn't think i'd get the loan.

Service rating : It's good to have people like them to help people in need ,also the people are very friendly and kind
Product : Very good it helps to have money for what you need

Service rating : fast and rielable loan thanks
Product : not much intterest on the top

Service rating : Yes I would recommend provident I found you agent Thomas friendly and very professional and I thought the whole process simple and uncomplicated
Product : There was no hassle and it was very quick

Service rating : Very helpful and very polite and well presented
Product : Help me just when i needed it

Service rating : Agent was very friendly, professional
Product : i cannot describe in words :-)

Service rating : Such great customer service and I was provided with the best help.
Product : I was provided with the best help

Service rating : Easy to deal with
Nice agent reliable
Product : A quick dession which is good when u need to know


Representative example: €460 loan over 26 weeks. 26 payments of  €23.00 per week . Rate of interest 60.0% p.a. fixed. Representative 187.2% APR. Total amount payable €598.00.