Customer Reviews

We like to know what our customers think about our service. That’s why we ask them!


We use Feefo, an independent review service, to ask our customers what they think about our loans and the service they have experienced. We do this to make sure our customers have a say and to make sure we’re providing the best service we can.


You don’t just have to take our word for it! See what our customers think…


Source: Feefo live feed

Feedback for Provident has been compiled from 23 customer reviews


all good
all positive

It was really easy to arrange - Fast and the agent was very friendly.

Service rating : Fantastic. Very friendly and helpful
Product : Famtastic service and very helpful

Service rating : Noel was excellent,friendly,professional,didn't make me feel bad or judge that i needed financial help
Product : Xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Service rating : Yes I will apply for a further loan as soon as I qualify as it came in very handy and very affordable..the agent breda was very professional and polite..
Product : It was easy to apply for the first loan and very affordable and I will apply for a further loan when I eligible for one.

Service rating : Excellent service
Product : Excellent service and friendly

Service rating : Excellent
Product : Excellent from start to finsh

Service rating : Friendly staff, clear rules, fast transaction.
Product : No more visits in the Banks and begging them !!!! :)))))

I delt with sandy a very nice lady very helpful everything was very fast and straight away no problems

Still waiting for agent to call

Service rating : Efficient service
Product : Efficient service very happy

Service rating : Very quick for getting a loan.
Product : Couldn't believe how quick i received my loan

Service rating : very good great communications very helpful .
Product : very good very helpful a great loan when i needed to get my hands on money fast .

Wonderful helpful customer service

Service rating : the agent is very helpful always cheerful and pleasant
Product : helped me get what I needed straight away without having to wait

Service rating : Very thorough and explained everything 100%. Friendly provider.
Product : No hassles and money provided on the day.

Service rating : Very professional and helpful and friendly people
Product : It was a brilliant service very handy when stuck

Very good service quick and easy

Brilliant really nice man really helpful

Very friendly and helpful very quick with the loan since I applied


Representative example: €460 loan over 26 weeks. 26 payments of  €23.00 per week . Rate of interest 60.0% p.a. fixed. Representative 187.2% APR. Total amount payable €598.00.