Customer Reviews

We like to know what our customers think about the service they receive. That’s why we ask them!


We use Feefo, an independent review service, to ask our customers what they think about our loans and the service they have experienced. We do this to make sure our customers have a say regarding the service provided by their Agent.


You don’t just have to take our word for it! See what our customers think…


Source: Feefo live feed

Feedback for Provident - Ireland has been compiled from 274 customer reviews


Service rating : The service is brilliant..
Product : Fabulous.

Service rating : Brilliant service and at short notice
Product : Great service at short notice

Service rating : I'm happy with everything I have complaints ye seem fair that's all I want thank you nothing else thanks
Product : I have no reason not to rate ye 5 stars not yet anyway

Service rating : Wonderful and such a handy service for customers
Product : So happy to deal with provident


Service rating : Customer service is very good
Product : The person who called to give me loan was very helpful and polite and would recommend her to anyone.

Absolutely great service and fast .

Service rating : Brilliant great help from them
Product : Give what I asked for they put trust in me like I put trust in them

Service rating : Perfect
Product : I am very satisfied perfectly quickly and discreetly

Service rating : Carl that comes out is really nice and really has a heart and really wudnt deal with any1 else
Product : Because for a first loan it was very good

Service rating : Quick decision & no messing. If you’re stuck with some bucks, they’ll be ideal
Product : Get your loan instantly. Friendly agents

Service rating : Easy to talk to.
No long wait on money if urgently needed.
Product : Great to pay back little bit weekly instead of all at once.

Service rating : Długi czas nikt ze mną się nie kontaktował a byłem nowym klientem . Powinna być szybsza usługa klienta . Ja czekałem trzy tygodnie
Product : Jestem zadowolony z agenta który mnie prowadzi

The agent Mel in the area is very good very happy dealing with him

Service rating : Meet a very efficient representative of Provident wgo was informative and efficient and highly professional ge gave me solid advice and explained everything in a easy to understand way. Highly recommended to all
Product : It was an unexpected expense I incurred and it was a massive relief to get such a service on my doorstep

Service rating : The agent was very friendly and helpful
Product : Fast and effective but high cost

Service rating : Very good and reliable service and good on interest on loans
Product : Got more on my first loan than I started which came in very handy and very easy to pay back weekly

Very pleasant experience

Service rating : Will recomend them to my friends! will use it again
Product : Tytufjg......................

Service rating : Fast and efficient
Product : Interest rate way too high


Representative example: €460 loan over 26 weeks. 26 payments of  €23.00 per week . Rate of interest 60.0% p.a. fixed. Representative 187.2% APR. Total amount payable €598.00.