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FAQs

If from time to time you are going to miss your Agent’s visit and you can’t arrange an alternative visit or make a payment to your Agent in advance, you can call us directly on 1800 553 083 to make a repayment by card and avoid falling into arrears.

Making a card payment is not an alternative to your Agent’s weekly collections, so if your circumstances have changed, meaning you are frequently unable to pay your Agent at your usual arranged time, then please discuss your change in circumstances and the options available to you with your Agent. If you are unable to discuss this directly with your Agent for any reason, please call us directly on 1800 553 083.

We all know that circumstances can quickly change, so if you find yourself in a situation where you think that you may not be able to make your next repayment or you are struggling with the amount that you need to repay, there are things you can do. Click here to find out more.

Just get in touch with your Agent to chat through your options. They’ll explain what happens if you pay your loan off early.

WARNING: THIS IS A HIGH-COST LOAN


Representative example: €460 loan over 26 weeks. 26 payments of  €23.00 per week . Rate of interest 60.0% p.a. fixed. Representative 187.2% APR. Total amount payable €598.00.

Provident

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