Contact Provident

If you have a question you should be able to find the answer in our Frequently asked questions More >>

If you would like to apply for a loan, you can complete an initial application here

Difficulties with your loan

We all know that circumstances can quickly change, so if you find yourself in a situation where you think that you may not be able to make your next repayment or you are struggling with the amount that you need to repay, there are things you can do:

Click here for more information.

Have a complaint?

At Provident, customers are at the heart of our business. We aim to provide a high standard of customer care and satisfaction and therefore take all complaints very seriously and will try to put things right. If you have a complaint:

Click here for more information.


Suspicious email?

What to do if you think you have received a phishing email:

 1. Do not reply to the email and NEVER follow any links
2. Forward the email to us at
3. Delete the email from your inbox

Click here for more about online security.

Need to get in touch?


If you haven’t found what you are looking for in our FAQs then please get in touch.


Protecting your privacy is very important to us and so we ask that you do not include any sensitive information such as bank account or card details within your query.

Please note that we are unable to provide personal information via e mail.

Call us

1800 553 083

Mon to Fri 8am-8pm, Sat 8am-5pm

Write to us

Customer Relations, Provident

Suite 17, Block 1, Broomhall Business Park, Rathnew, Co. Wicklow

Contact us online

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Use our loan calculator to find out how much a Provident loan could cost. Simply move the slider to select how much you need to borrow and how many weekly repayments you’d like to spread your loan over. It will then calculate the total cost of the loan.


Representative example: €460 loan over 26 weeks. 26 payments of  €23.00 per week . Rate of interest 60.0% p.a. fixed. Representative 187.2% APR. Total amount payable €598.00.